Refund and cancellation policy

Before you request a refund

Contact us promptly with your order or booking reference, registered email or phone number, the item or service concerned, and a clear reason. Eligibility depends on the type of purchase and the stage of fulfilment described below.

Private sessions and consultations

• A confirmed session may be rescheduled once without charge when at least 24 hours' notice is given, subject to availability.
• Cancellations made at least 24 hours before the confirmed start time may be considered for a refund after deducting any non-recoverable payment charges disclosed to you.
• Cancellations within 24 hours, late arrival, or non-attendance are normally non-refundable because the time was reserved exclusively for you.
• If we must cancel a session, you may choose a new date or a full refund of the amount paid for that session.

Live workshops and group programmes

• Cancellation terms stated on a workshop or programme page take priority where they are more specific.
• Unless stated otherwise, cancellation at least 72 hours before the start may be considered for a refund or transfer.
• After a live programme begins, missed sessions and partial attendance are not refundable. A recording or alternate batch may be offered when available, but is not guaranteed.

Digital courses and downloads

• Digital purchases are generally non-refundable once login access, a download, a recording, or substantial course material has been supplied.
• Contact us if access was not delivered, the file is materially defective, or a duplicate payment occurred. We will verify and provide access, replacement, credit, or refund as appropriate.
• A change of mind after digital access has been provided does not normally qualify for a refund.

Physical products

• Report a wrong, damaged, defective, or missing item within 48 hours of delivery and include the order reference, unboxing photographs or video, packaging, and product images.
• For an eligible change-of-mind return, contact us within 7 days of delivery. The product must be unused, unopened where sealed, complete, and in original saleable packaging.
• Personalised, consecrated, blessed, made-to-order, used, opened, damaged-after-delivery, or downloadable items cannot normally be returned unless defective or incorrectly supplied.
• Return shipping is normally paid by the customer for change-of-mind returns. We bear reasonable return or replacement cost where we supplied a wrong or verified defective item.

Refund method and timing

Approved refunds are initiated to the original payment method wherever possible. Processing is normally initiated within 7 business days after approval or receipt and inspection of a returned product. Banks and payment providers may require additional time, commonly 5–10 business days, to show the credit.

• Original delivery charges and payment fees are not refundable for a change-of-mind return unless required by law.
• For cash, bank transfer, or another manual payment, we may ask for verified account details through a secure channel.

How to request help

Email manishabelvalkar@gmail.com or WhatsApp/call +91 99222 46111. Include your order or booking reference and do not send bank passwords, PINs, CVVs, or one-time passwords. If the matter is not resolved, use the Grievance Redressal page.